Shipping

Our bottles & cups are made to order. Therefore, once your order is placed production will begin. Production times are 2-3 days (working days).

Shipping will vary depending on your location:

• UK residents will receive their order within 3-5 days after production is completed.
• EU (European Union) residents will receive their order within 10-20 days after production is completed.
• Worldwide (Rest of World) residents will receive their order within 10-35 days after production is completed.

Frequently Asked Questions

How do I track my order?

As soon as your order is shipped, we'll send you an email with the shipping and tracking information. Allowing you to follow the journey of your new bottle/cup from our warehouse to your location.

Does Hydronair ship outside the UK?

We ship worldwide.

Is my bottle dishwasher safe?

We recommend hand washing your bottle as this will protect the colour of the bottle from fading due to the high temperature of dishwashers.

How should I clean my cups lid?

We recommend using warm soapy water with a soft/medium sponge. Allowing you to clean any marks or stains.

Does the cup come with a straw?

Yes, your cup comes with a free straw and we also sell straws separately in a variety of colours.