FAQs

Unfortunately, once your order has been sent to production you cannot
change/cancel it.

  • UK Shipping is £1.99 but free over £20.
  • EU (European Union) shipping is £12.99.
  • Worldwide (Rest of World) shipping is £12.99.

Our Tumblers and Mugs are made to order. Therefore, once your order is placed production will begin. Production times are 2-3 days (working days).

Shipping will vary depending on your location:

  • UK residents will receive their order within 3-5 days after production is completed.
  • EU (European Union) residents will receive their order within 10-20 days after production is completed.
  • Worldwide (Rest of World) residents will receive their order within 10-35 days after production is completed.

As soon as your order is shipped, we'll send you an email with the shipping and tracking information. Allowing you to follow the journey of your new Tumbler or Mug from our warehouse to your location.

We accept:

  • Visa
  • MasterCard
  • Maestro
  • American Express
  • Discover
  • Diners Club
  • Shop Pay
  • Apple Pay
  • Google Pay
  • PayPal
  • Klarna

Yes. We ship Worldwide.

We recommend handwashing your Mug. As this will protect the colour of the Mug from fading due to the high temperature of dishwashers.

We recommend handwashing your Tumbler. As this will protect the colour of the Tumbler from fading due to the high temperature of dishwashers.

We recommend using warm soapy water with a soft/medium sponge. This will help to get rid of any stains or smells that generate within your Tumbler.

We recommend using warm soapy water with a soft/medium sponge. Allowing you to clean any marks or stains.

You get to choose whether you want a plastic or stainless steel straw on the product page.

Stainless Steel.